Privacy Notice – National Waste Crime Survey

This notice

We are providing you with this information so you know what data we are collecting from you as part of this research study; what we are going to do with it; and your rights over our use of your personal data.

How we use your personal data

We are the Environment Agency and we work to create a better place for people, wildlife and the environment. Within England we are responsible for regulating waste and we want to hear your views on waste crime.

The Environment Agency is the data controller for this research. A data controller determines how and why personal data (personal information) is processed. Our personal information charter ( explains how we deal with your personal information. Go to GOV.UK and search ’Environment Agency personal information charter’.

SYSTRA Ltd. is the data processor for this research. The data processor is responsible for collecting and processing your personal data on behalf of the Environment Agency.

The personal data we collect about you

The personal data we collect includes:

  • Your email address and first name was collected through either: the purchasing of pre-existing sample lists; were provided to us by your employer or membership organisation; or from existing databases held by the Environment Agency or Defra.
    Any contacts obtained from pre-existing sample lists have been sourced in compliance with GDPR, whereby either:
    • You have actively opted-in to be included in these lists; or
    • The lists are based on legitimate interests
  • All information regarding your experiences and awareness of waste crime is collected through the survey, and if you wish to participate, a follow-up telephone interview.
    • As part of this survey we will ask you questions including: background information about your organisation; your experiences of waste crime; your awareness of waste crime in your sector; and whether you’ve noticed any waste crime trends in your sector. Your response to this survey will be anonymous.
    • If you are interested in participating in a follow-up telephone interview, we will ask for your name and telephone number so that SYSTRA Ltd. can arrange an interview for a time and date convenient to you. At the start of the telephone interview, you will be asked if you are happy for the call to be recorded and the interviewer may make supplementary notes. If you wish to withdraw your consent to take part in the interview at any time and you can do this by emailing SYSTRA Ltd. at

We are allowed to process your personal data to carry out a task in the public interest of regulating waste and tackling waste crime in England. The lawful basis for processing your personal data is to perform a task in the public interest that is set out in law. However, we also wish to have your consent to collect this data.

What we do with your personal data

Your data will be analysed anonymously with all other participant data. SYSTRA Ltd. will report the aggregated, anonymous findings of the research to the Environment Agency; who may share the anonymised results with other partners and publish the research. No personal identifiers will be used in the report.

  • Your data will only be shared between SYSTRA Ltd. and Environment Agency or DEFRA
  • Your results will not be identifiable to Environment Agency or Defra

We do not use your personal data to make an automated decision or for automated profiling.

How long we keep your personal data

We will keep your personal data for no longer than reasonably necessary.

All personal data provided to us by your employer or membership organisation or by Defra will be kept no longer than 30 May 2021, after which it will be destroyed.

All personal data obtained through the purchasing of pre-existing sample lists will be kept no longer than 30 April 2022. This is so that we can re-contact you for a subsequent wave of the survey, after which all personal data will be destroyed.

After the end of the study, we will erase all personal data that was collected as part of the research.

Where your personal data is processed and stored

The data for this survey will be processed and stored on a secure UK-based server.

Contact details

Our Data Protection Officer (DPO) is responsible for independent advice and monitoring of the Environment Agency’s use of personal information.

If you have any concerns or queries about how we process personal data, or if you would like to make a complaint or request relating to data protection, please contact our DPO:

Data Protection Officer, Environment Agency, Horizon House, Deanery Road, Bristol, BS1 5AH

You can find out about your personal data rights from the Information Commissioner’s Office
(ICO) at The ICO regulate the data protection legislation. You have the right to lodge a complaint with them at any time.

This notice was last updated on 23 February 2021.

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